Last Updated: July 2026
1. Information We Collect
Hostigen collects personal information to provide premium web hosting services and verify client identity, including:
- Personal details: Name, email address, physical address, and telephone number during portal registration.
- System usage details: IP addresses, login parameters, operational history, and client support ticket specifications.
- We do not directly store complete credit/debit card numbers or payment credentials on our database systems. Payments are routed through authorized gateways (CashFree / RazorPay).
2. How We Use Information
Your details are processed to manage active hosting environments and secure operations:
- Provisioning servers, handling domains, and initiating renewal schedules.
- Invoicing, tax calculations, and validating payment authorization.
- Responding directly to customer support tickets in the client portal.
- Sending critical service notifications and account updates.
3. Security and Protection
Hostigen implements high-grade technical and organizational protection methods to safeguard your records:
- Secure socket layer (SSL) encryption protocols for all client portal traffic and databases.
- Firewalls and advanced threat filters to prevent unauthorized administration access.
- Strict operational constraints for personnel handling technical client databases.
4. Contact Us Regarding Privacy
If you have any questions or data requests related to this Privacy Policy, feel free to contact our administrative team:
- Email: privacy@hostigen.com
- Support Portal: Submit a ticket via the client portal.
